VoxAltis – Terms and Conditions of Use

Last updated: 1-1-26

1. Introduction and Acceptance of Terms

These Terms and Conditions of Use (“Terms”) govern your access to and use of the VoxAltis website, platform, applications, interfaces, content, features, and any related services (collectively, the “Service”).

VoxAltis is operated by, or on behalf of, its owner (“VoxAltis”, “we”, “us”, “our”). References to “you” or “user” mean any individual who accesses, browses, registers for, or uses the Service, whether as a registered or unregistered user.

By accessing, browsing, registering with, interacting with, purchasing from, or otherwise using VoxAltis in any manner, you confirm that:

  • You have read these Terms in full
  • You understand their legal effect
  • You agree to be legally bound by them

If you do not agree with any part of these Terms, you must not access or use the Service.

VoxAltis is a reflective and informational platform that uses artificial intelligence to generate responses intended to support personal exploration, reflection, and consideration of ideas. It is not a medical service, mental health service, counselling service, religious authority, spiritual authority, or substitute for professional human care.

Your use of VoxAltis is voluntary and undertaken entirely at your own discretion and risk.

2. Eligibility and User Responsibility

You must be at least 18 years of age to access or use VoxAltis. By using the Service, you confirm and warrant that you meet this requirement.

You are solely responsible for ensuring that your use of VoxAltis complies with all applicable laws, regulations, and rules in your jurisdiction. VoxAltis makes no representation that the Service is lawful, appropriate, or available in all locations.

You acknowledge and accept that you remain solely responsible for:

  • Your interpretations of any AI-generated content
  • Decisions you make based on your use of the Service
  • Actions you take or fail to take following interactions with VoxAltis
  • Any outcomes, consequences, or effects arising from reliance on the Service

VoxAltis does not assess, verify, or monitor whether the Service is suitable for your individual circumstances.

3. Nature and Purpose of the Service

VoxAltis provides AI-generated responses designed to facilitate reflection, emotional articulation, exploration of ideas, and consideration of different perspectives.

The Service may draw upon:

  • Public-domain texts, including the King James Version of the Bible
  • Widely recognised psychological, philosophical, and ethical frameworks
  • General knowledge sources
  • Calm, non-judgemental, and supportive language patterns
  • The Service is informational and reflective only.

VoxAltis does not:

  • Diagnose medical or psychological conditions
  • Provide therapy, counselling, or treatment
  • Offer psychiatric, psychological, or clinical advice
  • Deliver religious instruction or spiritual authority
  • Replace professional, pastoral, or human support

All outputs are generated by artificial intelligence systems and must be understood as non-authoritative, non-personalised, and non-prescriptive.

4. Religious and Philosophical Content Clarification

VoxAltis is not a religious platform.

While VoxAltis may reference religious, philosophical, or spiritual texts — including, where contextually relevant, the King James Version of the Bible — such references are provided:

  • For informational and contextual purposes only
  • As optional points of reflection
  • Without endorsement, doctrine, or instruction
  • These references are not intended to:
  • Promote or discourage any religion
  • Instruct belief, worship, or religious practice
  • Act as clergy, ministry, or pastoral authority
  • Replace faith leaders, religious institutions, or spiritual communities

Users may engage with VoxAltis in a fully non-religious manner at all times. No belief, faith, or spiritual interest is required to use the Service.

5. Artificial Intelligence Disclosure

VoxAltis uses artificial intelligence technologies to generate responses.

You acknowledge and understand that the AI:

  • Does not possess awareness, understanding, or consciousness
  • Does not hold beliefs, faith, values, or intent
  • Does not determine truth in a human sense
  • Does not exercise judgement, wisdom, or discernment
  • Generates outputs probabilistically based on language patterns

AI-generated content should be treated as informational prompts, not factual determinations, professional guidance, or personalised advice.

6. Mental Health and Wellbeing Disclaimer

VoxAltis is not a mental health service.

The Service does not provide:

  • Therapy
  • Counselling
  • Psychiatric assessment
  • Crisis intervention
  • Medical advice or diagnosis

If you are experiencing severe emotional distress, thoughts of self-harm or harm to others, a mental health crisis, or a medical or psychological emergency, you must seek immediate assistance from qualified professionals or emergency services in your jurisdiction.

VoxAltis is intended solely for general reflective support and must not be relied upon for treatment or crisis care.

7. No Professional or Fiduciary Relationship

Your use of VoxAltis does not create any professional, fiduciary, or duty-of-care relationship, including but not limited to:

  • Doctor–patient
  • Therapist–client
  • Psychologist–patient
  • Clergy–congregant
  • Advisor–client

All interactions are self-directed, informational, and non-binding.

8. User Conduct and Acceptable Use

You agree not to use VoxAltis to:

  • Engage in unlawful activity
  • Misrepresent the Service as professional or authoritative advice
  • Harm yourself or others
  • Attempt to extract proprietary system data
  • Reverse-engineer, scrape, or exploit the platform
  • Upload or submit abusive, defamatory, or illegal content
  • VoxAltis reserves the right to restrict, suspend, or terminate access where misuse or abuse is identified, with or without notice.

9. Content Accuracy, Limitations, and Reliance

While VoxAltis aims to provide thoughtful and careful responses, no guarantees are made regarding:

  • Accuracy
  • Completeness
  • Suitability
  • Timeliness
  • Outputs may contain errors, omissions, or contextual inaccuracies. You must independently verify any information before relying upon it.

Reliance on the Service is entirely at your own risk.

10. Intellectual Property Rights

All platform content, design, branding, systems, software, and functionality are owned by or licensed to VoxAltis unless otherwise stated.

You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal, lawful purposes only.

You may not reproduce, distribute, modify, or exploit the Service without prior written permission.

11. Data Use, Privacy, and No Sale of Data

Your use of VoxAltis is subject to our Privacy Policy, which forms part of these Terms.

VoxAltis does not sell, rent, trade, license, or monetise user data or personal information to third parties under any circumstances.

We do not operate a data brokerage model.

User data is used solely for:

  • Operating the Service
  • Improving functionality and performance
  • Ensuring security and integrity
  • Complying with legal obligations

We do not permit third parties to use user data for advertising, profiling, resale, or behavioural targeting.

12. Payments, Fees, and Donations

Where paid features, session fees, or optional donations are offered:

  • Payments are processed via third-party payment providers
  • VoxAltis does not store full payment card details
  • Pricing is displayed clearly at the point of purchase
  • Donations are voluntary

Use of paid features does not alter the nature of the Service or create any professional obligation.

13. Refunds, Returns, and Cancellations

VoxAltis provides digital services that are delivered immediately upon payment.

By completing a purchase, you acknowledge and agree that:

  • Access to the Service begins immediately upon payment
  • You therefore waive any statutory right to cancel or withdraw once the Service has commenced, to the extent permitted by applicable law
  • Fees paid for completed or partially completed sessions are non-refundable.
  • Refunds may be considered only where:
  • The Service was materially unavailable due to a technical fault attributable to VoxAltis; or
  • A refund is required by applicable consumer protection law

Transaction fees charged by payment providers are non-refundable.

14. Limitation of Liability

To the fullest extent permitted by law:

  • VoxAltis shall not be liable for any direct, indirect, incidental, consequential, or special loss
  • This includes emotional distress, reliance losses, or decision-making outcomes

Nothing in these Terms excludes liability where such exclusion is prohibited by law.

15. Indemnity

You agree to indemnify and hold VoxAltis harmless from any claims, losses, damages, or expenses arising from:

  • Your misuse of the Service
  • Your breach of these Terms
  • Your interpretation or reliance on AI-generated content

16. Service Availability and Modification

VoxAltis does not guarantee uninterrupted or error-free availability.

The Service may be modified, suspended, or withdrawn at any time without notice.

17. Third-Party Services and Links

References to third-party resources are provided for convenience only. VoxAltis does not endorse or control such services and accepts no responsibility for their content.

18. Termination

VoxAltis may suspend or terminate access where these Terms are breached or where continued access presents legal, security, or operational risk.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction.

20. Severability

If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.

21. Entire Agreement

These Terms constitute the entire agreement between you and VoxAltis regarding use of the Service.

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